GDPR Confidentiality Madarental All Rental

Our policy of confidentiality and protection of your personal data


Madarental All Rental is a Malagasy law company. The head office is in Ambohibao Antananarivo.

Madarental All rental

logt 126 G

Ambohibao

Antananarivo 101

    MADAGASCAR 

Vous pouvez nous joindre au : 

(+261) 34 855 31 80

Mail : This email address is being protected from spambots. You need JavaScript enabled to view it.

 The majority of our clients are nationals of the European Union. They contact us through our website: we collect personal data as defined by Regulation 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals with regard to processing of personal data and the free movement of such data. The GDPR is binding on all organizations operating in the European Union or providing services to European nationals.

Règlement 2016/679 du Parlement Européen et du Conseil du 27 avril 2016

 

What data do we collect and process?


We collect the following data:
  • Your email
  • Your first and last name, included in your quote request message
  • Your e-mail message
  • Your responses to our email exchanges.
 

 We process this data only

  • To answer you and provide you with information on the price of our car rental service, studios and furnished apartments. They may be communicated to our driver-guides as part of their mission to accompany you in Madagascar or to the owners, depending on the situation.
  • To ensure the accounting and administrative management of your file during your stay and your service.
  • For the drafting of your rental contract, which is sent to you on the first day of rental.
  • We do not do any follow-up or newsletters after your car rental or rental of cars, studios and furnished apartments with our company.
  • To follow up with our prospects who have only requested quotes and have not yet completed a rental order.
  • We keep these prospect emails and correspondence TWO years.
  • We keep emails from CUSTOMERS who have concluded an order and have rented a car rental service, car rental, studios and furnished apartments for THREE years, for the purposes of our accounting and possibly for other needs if there is a risk of litigation or litigation.

Telephone conversations and personal data

None of our telephone conversations are recorded. Our technical means do not yet allow this to be achieved. Only your number is stored anonymously on the cell phone of your interlocutor. It will be erased after TWO years maximum.

What are your consumer rights in accordance with the new General Data Protection Regulation GDPR?


For your information, let us recall here the new rights of individuals, set out by the provisions of the GDPR:

Explicit consent: by sending us your request for a quote, you explicitly agree that we are collecting your personal data for the sole purpose of sending you a quote corresponding to your unambiguous request.
Personal information: you are informed that your data is used only to respond to you and provide a car rental service or rental of cars, studios and furnished apartments.
The right of access: according to the provisions of the GDPR, you have access to your data on simple request to the manager of Madarental All Rental.
The right to rectification: under the provisions of the GDPR, you have the right to request the rectification of your data if you believe that there is an error in their transcriptions.
The right to be forgotten: under the provisions of the GDPR, you have the right to ask us to erase your personal data from our IT tools at any time.
The right to the portability of your own data: according to the provisions of the GDPR, you have the right to ask the manager to return your personal data to you in electronic form, readable by digital reading means currently known.
The right to object to the processing of your data: according to the provisions of the GDPR, you have the right to ask us not to process your personal data for purposes other than the sole rental service for which you have them agreed to communicate them to us. We do not carry out any other treatment than the sole action of providing you with a quote, a contract during your service.
Opposition to the implementation of automated decisions such as profiling: Madarental All Rental does not perform any profiling processing.
What are our legal obligations to be GDPR compliant?
These obligations concern any organization or company that collects personal data from nationals of the European Union, even if the organization is located outside the European Economic Area.
We are located in Madagascar, but the majority of our clients are nationals of the European Union. We are therefore required to comply with the provisions of the GDPR, namely:
The obligation known as "accountability": all our employees are made aware of the protection of your personal data. We prioritize the means for the protection and integrity of your data at all levels and at all times.
The principle of Privacy by design: we have taken care to plan from the start of collecting your information on our website to only collect the information we need for your rental quote request and the service.
The obligation to keep a record of processing of personal data: we do not process data on a large scale or on a recurring basis. It is therefore not necessary to keep a treatment register at our level.
The obligation to give absolute priority to data security: we make every effort to safeguard the data in our possession: backup computer system, regular backup of the telephone directory that receives your calls, protection of accounting documents during the THREE year legal retention period.
Obligation to report data leaks to the Protection Authority. In the event of a data breach, unavailability, or breach of data integrity, we are required to inform the Protection Authority and you within 72 hours.
Obligation to conduct an impact study: we are not affected by this provision. However, we remain vigilant in preserving your freedoms and rights as individuals.
Obligation to respect the principle of limiting the collection of data only necessary for our purpose of car rental and rental of cars, studios and furnished apartments. This concerns the drafting of your rental contract.
The obligation to appoint a data protection officer in our office: DPD or DPO. At our level, we are not affected by this provision.
The obligation to strengthen data protection among all our partners. We give it our full attention and priority.
Data retention obligation: correspondence data is kept TWO years, accounting data THREE years. Beyond THREE years, no possibility of claiming them for possible contentious claims. In our car rental business or furnished studios and apartments, by default, disputes are settled during the service or in the following weeks. As the payments are due before the start of the service, disputes are therefore limited.
What about cookies on our website?
By default, our website, powered by the JOOMLA CMS, collects cookies. We do not use this data. We observe the statistics provided by Google Analytics for the sole purpose of optimizing the positioning of our site in search engines (SEO + SERPS). No personalized treatment of geolocation or tracking of Internet user journeys on our site.
Data transmission to third parties
No transmission of your personal data to known third parties. On the other hand, they are transmitted, if necessary, to repair companies to locate you in the event of an accident or mechanical or major assistance involving your integrity or your life, according to the rules of use in sanitary assistance.

Madarental All rental

logt 126 G

Ambohibao

Antananarivo 101

    MADAGASCAR 

Vous pouvez nous joindre au : 

(+261) 34 855 31 80

Mail : This email address is being protected from spambots. You need JavaScript enabled to view it.

For any information or complaint about these confidentiality clauses above, please contact the editor of confidentiality clause 2021. You have the right to lodge any complaint with the CNIL, in accordance with the legal provisions in force.

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